MWS BOAT DROP OFF & PICKUP PROCEDURES

BOAT DROP OFF:

CALL US & SETUP YOUR SERVICE APPOINTMENT DAY/TIME.

WAIT FOR OUR CONFIRMATION CALL/ EMAIL.

BRING YOUR BOAT INTO OUR LOCATION (LEFT SIDE OF BUILDING)

GO INTO FRONT OFFICE (LT. BROWN OFFICE) & SETUP A WORK ORDER

SIGN WORK ORDER & RECEIVE COPY

UNHOOK BOAT, REMEMBER TO LEAVE DRAIN PLUG OUT, BATTERY SWITCH OFF & KEYS IN THE IGNITION.

YOUR WELCOME TO COVER YOUR BOAT W/ YOUR BOAT COVER

WAIT FOR OUR CALL W/ ESTIMATE ON REPAIRS, & BE PREPARED TO LEAVE A 50% DEPOSIT AT THAT TIME. (CREDIT CARD OVER PHONE) OR YOU CAN BRING CASH. NOTE: NO REPAIRS WILL BE MADE UNTIL DEPOSIT IS TAKEN. THANKS, STAFF

BOAT PICKUP:

ONCE WE HAVE CALLED & CONFIRMED YOUR BOATS READY, YOU HAVE 3 BUSINESS DAYS TO PICKUP YOUR BOAT. WE STAY OPEN LATE THURSDAYS (8PM) AND FRIDAYS (6PM) TO HELP YOU HAVE TIME FOR PICK-UP. AFTER 3 DAYS A $25.00 PER DAY STORAGE FEE WILL BE DUE (OUR PARKING IS LIMITED)

GO BACK INTO OFFICE (LT. BROWN ON LEFT SIDE OF BUILDING)

PAY YOUR REMAINING INVOICE AMOUNT & RECEIVE RECIEPT

CAREFULLY HOOK UP YOUR BOAT. DONT FORGET SAFTEY CHAINS ETC.

YOUR KEYS WILL BE IN THE IGNITION. BATTERY SWITCH OFF. DRAIN PLUG REMOVED. DONT FORGET TO PUT YOUR DRAIN PLUG IN AT THE RAMP!



WE APPRECIATE YOUR BUSINESS!!! WE PROVIDE YOU WITH A 60 DAY WARRANTY ON ALL REPAIRS MADE. PLEASE NOTE WE CANNOT TEST RUN MOTOR UPON PICKUP AS WE ARE VERY BUSY DOING REPAIRS. WE RECOMMEND THAT YOU CHARGE ALL BATTERIES OVERNIGHT & START & RUN ENGINE ON THE WATER FLUSHER BEFORE TAKING BOAT TO THE LAKE. REMEMBER: IT RUINS A GOOD DAY IF YOUR BATTERY IS DEAD OR NO START. ALSO, IF YOU HAVE BIG PLANS OR TRAVELING FAR, WE RECOMMEND YOU DO A LAKE TEST FIRST, TO ENSURE EVERYTHING IS WORKING CORRECTLY. IF YOU EVER HAVE A PROBLEM WITH ANY OF OUR WORK, LET US KNOW ABOUT IT AND WE WILL BE HAPPY TO MAKE IT RIGHT!

MANAGEMENT REGRETS:

MANAGEMENT REGRETS & WAIVER:
MASTER WATERCRAFT SERVICES, LLC IS NOT LIABLE FOR OR LIMITED TO ANY TYPE OF DAMAGES OR THEFT CAUSED BY RAIN, WIND, FIRE,ICE, HAIL. WE ARE NOT RESPONSIBLE FOR ANY LOST OR STOLEN ITEMS. WE ARE NOT LIABLE FOR ANY FUEL RELATED PROBLEMS. NO RETURNS ON ANY PRODUCTS WITHOUT A RECEIPT OR AFTER 30 DAYS. RETURN CHECKS FEE IS $30.00 ALL JOBS MUST BE PICKED UP WITHIN 3 DAYS OF COMPLETION OR A $25.00 STORAGE FEE PER DAY WILL BE ADDED TO YOUR INVOICE.

RECOMMENDATIONS:
MASTER WATERCRAFT SERVICES, LLC RECOMMENDS FUEL DISPOSAL IF FUEL IS OLDER THAN 120 DAYS. ITS A GOOD IDEA TO USE SAME TYPE OF GAS ALL TIME, AND ADD A FUEL STABILIZER TO THE FUEL AT EVERY FILL UP. TRY AND STORE BOAT INDOORS/COVERED WHEN POSSIBLE. KEEP OUTBOARD TRIMMED DOWN WHILE STORING. BATTERY SWITCH OFF. DRAIN PLUG REMOVED.